To confirm your reservation, we also require the authorization letter, which must be completed and signed, in addition to the deposit payment. The latter will be sent to you as soon as we receive the deposit amount, which you may return to us or the charter operator straight after filling out and signing.
Without a completed and signed authorization letter, the charter operator cannot guarantee your reservation. It functions as a security deposit. They won't charge you right away. On the day of the tour, you can pay the remaining fee on board.
CANCELATION POLICY OF THE CHARTER OPERATOR: They will charge 50% of the total amount if you cancel between two weeks and 48 hours before the planned trip. The charter operator will charge the full amount if you cancel with 47 hours or less to go before the planned trip. More than three weeks before the planned trip, there is a 10% cancellation charge. Both down payments and full payments are never refundable.
IN CASE OF NO SHOW-UP: If you don't show up, the full amount will be charged. Please get in touch with us or the charter operator directly if you need to cancel or modify a reservation before arriving in Aruba.
WEATHER & OTHER UNCONTROLLABLE EVENTS: Bookings that are canceled because of bad weather, acts of God, or other uncontrolled circumstances will either be rescheduled, or a full refund will be provided.
TYPES OF ACCEPTED CREDIT CARDS AND FEES: Only MasterCard, Visa, and Discover credit cards are accepted by the charter company, and there is an additional 4 percent credit card fee when using a credit card to pay the balance amount.
No checks of any type are accepted by the charter operator. Waiver forms must be completed by everyone before boarding.
- Onboard, high heels are not permitted.
- In all matters, exclusively Aruba law is applied.
Please visit your physician before your tour, follow their advice, and carry any medications that they prescribe. Please don\'t overdo it on the alcohol the night before!
We only provide private charter in most regions, which means a boat trip with no other passengers, you rent out the entire boat with a Captain/ skipper just for your own group/ party. Yet in some regions, we do also provide shared charters. A shared charter is a fantastic choice if you would like to interact with new people and make new friends. Moreover, it reduces the cost of the trip.
Yes, we do offer bareboat charters in a few areas. By selecting the "BAREBOAT CHARTER" category, you may choose an ideal boat for your next vacation. If you find that there isn\'t a boat listed under this category yet, please let us know and we\'ll try our best to recommend you one based on your preferences.
Please go to our website, select the boat of your choice, fill out the short booking form, and click the "request availability" button, or contact us and let us know what type of boat you prefer, as well as the day and time you would like to book your boat charter. How many passengers will be there, and the number of hours required/ time duration of the boat charter? Please also let us know your preferred type of trip/activities, such as snorkeling, fishing, sailing, cruising & sightseeing, sunset, special occasion celebration, and so on.
Our payment terms are stated on our website. This varies depending on the charter company and the region. If you have any queries concerning the payment terms of your chosen boat, please contact us. OR, as soon as we receive your boat charter inquiry, we will inform you of the payment terms, if they differ from the ones stated on our website!